PBX
On-Premises PBX vs Hosted PBX: How to Choose
VoIP or Voice Over IP phones are growing in popularity for modern companies. VoIP phone services offer many advantages that help businesses increase their productivity. Select-UC helps our customers understand the pros and cons of on-premises PBX vs Hosted PBX. We will guide you toward making the most informed decision possible.
How do you know what option is best for your company?
Having the hardware on site (all hardware is in a server room on location),
Having a cloud-based system (Your phones connect to the data through the Internet, which is referred to as the Cloud)
We will provide education on the benefits of each option. The truth is that both options can be ideal for different size businesses. Our experts are on call to answer questions and provide guidance throughout the vetting process.
A side-by-side breakdown is the easiest way to tell what the pros and cons of each option are.
Cost of VoIP Services
Pros:
Less cost on setup
Never pay maintenance fees
OPEX model
Your provider shoulders all the risk, work, and complexity
Growth or retraction can happen quickly
Software updates happen automatically so you always have an up-to-date system
All the major software updates and maintenance processes are handled by the provider
Ability to spend IT resources on other revenue-generating tasks
Cheap, quick, and easy
Less dependency required for in-house IT resources
Cons:
Potentially higher ongoing service
More Difficult to expand
Much more difficult to manage things yourself
Lack of control
You do not have direct access to your server like your provider does
Need a solution provider to provide proper training as understanding is paramount